Arova has very fast turn around time in terms of delivery. All orders requires full payment prior to being dispatched.
Generally, you order is processed and dispatched by our warehouse within the next business day after the full payment. However, if the items you ordered are over weight, bulky, fragile or requiring a pallet packaging, it may require extra time to prepare your order to ensure the package is road worthy or arrange a tailgate truck for pick up.
In addition, for pre-ordered item or special orders the standard time frame will not apply. This can be generally between 4-12 weeks.
The standard delivery time frame is based on the assumption that you have ordered correct items, made full payment, have provided Arova a deliverable address and attend the delivery when required. For example, if you have supplied an incorrect address or a PO box for a bulky item, you will expect a delayed dispatching as our customer service team needs to contact you to confirm a deliverable address.
Delivery time will also vary depending on your location, the dispatching centres we use, the size and number of items, and the delivery schedules of the carrier. The estimated delivery times below are based on Carrier’s standards and our observations. This is NOT a delivery time guarantee. In most cases, the average delivery times we observe are: