Arova Loyalty Reward Program

Our rewards program officially started on 11 February 2019. This means any store activity (creating an account, purchase, review, referrals) made prior to this date will not have any points awarded.

To earn points, you first need to have an account with our online store. Once you have an account you can then earn points by placing orders, writing product reviews, sharing on Facebook, referring your friends and more!

You can exchange your points to discount and saving coupons to use at checkout. In addition, we offer products at significant discount when you redeem with your points.

Your points is what you have earned and therefore will never expire as long as you do not request us to delete your member account. However, if you have exchanged your points for a reward or discount coupon, the reward or coupon will expire in 365 days if you do not use it.

Your points is what you have earned and therefore will never expire as long as you do not request us to delete your member account. However, if you have exchanged your points for a reward or discount coupon, the reward or coupon will expire in 365 days if you do not use it.

Regular customers will earn 1 point for every $1 spent. And VIP customers will earn 2 or points for every $1 spent. To earn a VIP status, you will need combined purchase of $1,000 within 1 year.

You will be awarded 200 points on your birthday for the years you have your account with us. We will send you an email once points are added so that you don't miss this! There's a 3 month waiting period to claim your birthday reward points.

Referring your friend has never been easier! Navigate to this link, enter your friends' emails separated by commas, add an optional message and press send. Alternatively, you can email your friends directly from your email program and ask them to mention your referral code when signing up (referral code is stated at the same link). Once your friend signs up and makes their first purchase, we will award you 500 points.

You can earn points for writing reviews on any of our store products. Just log in, navigate to any product detail, click on review submission link, submit your review and wait for review approval. Do note that we only approve reviews that are sufficiently helpful to other customers. As such, we require at least 2-3 sentences write up highlighting pros and cons (if any). You will be awarded for the first 4 reviews per month. Once your review is approved, your points will be automatically added to your account. We will send you an email once the points are credited to your account, so you won't miss it.

All you need to do is to click Share us on Facebook which will open a post, pre-populated with your Share URL. You can choose to add an optional message and click Post. Once it is posted successfully, you will receive your points right away. This is a one-off reward.